Upon arrival, we will assess and investigate any signs of a blocked drain. A few simple tests can confirm the severity of the blockage. Testing all of the property’s fixtures can help determine if the blockage is isolated. If your shower drain is clogged but your other drains are clear, it’s likely due to soap scum, dirt, or hair in the shower trap.

If a visual inspection cannot locate the source of the blockage, we will use advanced CCTV technology to locate it within your plumbing system.

Once the source of the blocked drain is identified, we will employ several techniques to clear the blockage. Depending on the severity of the blockage, this could be as simple as using a plunger or chemical treatment, or for more serious blockages, an electric eel or jet blaster.

Do you have children at home? We frequently find our kids flushing toys, rocks and other foreign objects that may cause blockages.

Not all wipes on the market that are specifically labeled as flushable are actually flushable. Wipes don’t belong in the toilet, no matter what the label says.

Toilet paper is designed to dissolve easily in the water. However, slow dissolving toilet paper can get caught in your pipes and build up over time, creating a potential clog

Tree roots naturally grow toward any leaks in your pipes. Once tree roots find a leak in sewer lines, they invade your pipes causing water flow blockage, pipe damage, unhealthy conditions and often costly repair bills.

Food scraps can clog your home’s wastewater lines, so avoid putting food of any kind down your drain. Food buildup restricts the flow in pipes causing untreated wastewater to back up into your property, resulting in costly repair bills.

When grease accumulates inside the drain pipe, it blocks the passage of water and leads to an overflow from the affected plumbing fixture. When a grease clogged drain occurs everything can get smelly, messy, and very unhygienic.

High Pressure Jet Blasting is a revolutionary innovation for clearing and cleaning your drains. It is a perfect solution for clearing blocked drains, blocked sewers, and blocked stormwater pipes. The system consists of a high-pressure hose that can be fitted with a multitude of nozzles depending on the type of blockage. The hose connects to an engine that can pressurise the water up to 5000 psi. A jet blaster can navigate the bends and elbows of your plumbing system with ease, cutting through grease, tree roots or waste build-up.

The electric eel (or plumbers’ eel) is a steel cable, with a cutting head, that is spun through a motor. This allows the eel to cut through any blockages in your pipes. The larger electric eels have been replaced with jet blasting technology as a safer more efficient method. However, handheld electric eels are still perfect for clearing blockages from smaller drainpipes.

When used correctly, chemical treatments can clear grease build-up, hair clumps and body oils from your pipes. It can also be used to inhibit root growth, keeping your drains clean and free of any blockages.

Prepare a cup of baking soda, vinegar and a kettle of boiling water. 

Pour the kettle of boiling water down your sink.

Pour the cup of baking soda in the sink, followed by the cup of vinegar to form the reaction.

Wait at least 15 minutes to ensure your drain is sufficiently cleaned and cleared. For the best results, you should leave this overnight. 

Sink strainers are perfect protectors of your drains. They only let water pass through, preventing larger items from entering the drainage system and blocking it up. They’ll catch food waste in your kitchen and things like hair, bath salts and beauty product residue in your bathroom–all things that might clog up your drains.

Whilst your drain can handle liquids like water and milk with no problems, cooking oil and grease are a whole other story. These products set within pipes, creating a solid blockage that can be difficult to remove. Other food and soap debris then get stuck behind them, creating a blocked drain.

Toilet drainage systems can handle human waste and toilet paper just fine but flushing away other products can quickly lead to a blockage. We’re talking baby wipes and things like sanitary towels, which are much thicker and do not break down in the same way toilet paper does. It’s best to dispose of these in a bin to avoid blocked pipes and drains.

To ensure your drains do not block over time from roots, grease or grim build-up, we recommend your drains are cleared with a high-pressure jet blaster every few years. If you have terracotta or earthenware pipes we suggest this should be completed every 12 months as terracotta and earthenware are at higher risk of tree root ingress.

Pipe relining is a revolutionary method to permanently repair your drains. Invented in the 1970s, it has evolved to become the number 1 pipe repair technology on the market. In simple terms, pipe relining is the process of creating a pipe within a pipe and has significant benefits over pipe replacement.

Dig-and-replace is the traditional method to permanently repair your drains. The pipe is accessed via an excavator, or hand digging, and the offending pipe is cut out and replaced. Depending on accessibility, this method can be very expensive and time consuming. However, it is necessary in certain situations where pipe relining is not a viable option. Here are some of the cases where pipe relining is not an option and it is more effective to opt for a pipe replacement.

The term back falling essentially means the pipe is trying to flow uphill. Your drainage needs to have adequate fall for gravity to take your waste or stormwater away. If your line is flat or back falling, then blocked drains are inevitable. In these cases, your best option is to replace the affected area to stop further blockages. Back falling can be caused by ground movement over time or can even be from poor installation.

If your pipes have collapsed significantly, pipe replacement may be your only option. In Sydney, this mainly happens when terracotta pipes dislodge at the join, leading to one part of the pipe dipping lower than the next. Depending on the severity of the collapse, relining will no longer be an option as waste could still get caught in this section of your drainage.

Upfront and honest pricing keeps you in the loop. When you know what the price will be ahead of time, it makes it easier for you to stick to your budget and get the quality plumbing services you need and can afford.

Everything we do is aimed at providing convenient and reliable services that will keep our customers satisfied and their plumbing systems running smoothly!

Our plumbers are armed with our fully equipped utility vehicles, loaded with all the right tools and new technology in the plumbing industry.

We believe in setting the service standard extremely high. We don’t want to deliver just quality service—we want to deliver exceptional service!